Return policy
Return Policy
At Revamb store, we strive to provide our valued customers with the highest quality products and services. If you've purchased Fuego dance sneakers from our store and find the need to return them, please read our return policy below for a smooth and hassle-free process.
1. Eligibility for Returns:
- You have 14 days from the date of delivery to initiate a return.
- The dance sneakers must be in their original, unused condition with all original tags, labels, and packaging intact.
2. Return Process:
- To initiate a return, please contact our customer support team at (see contact us page). We will provide you with a Return Authorization (RA) number and further instructions.
- Please securely package the dance sneakers in their original packaging and include a copy of your order confirmation or packing slip along with the RA number.
3. Return Fees:
- A return fee of €10 per returned item will be deducted from your refund (shipping cost are not included and will be calculated after the return request is received), except in the case of returns for items with manufacturing damages. We believe in providing the best customer service and will promptly address any such issues with no additional cost to you.
4. Return Shipping:
- We will provide you with a shipping label and the shipping costs are on us. You just need print the shipping label, attached it on the outer box and ship it back to us.
5. Refund Process:
- Once we receive and inspect your returned items, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
6. Exchanges:
- Yes! within the 14-day return period, we will help you with any exchange.
7. Contact Us:
- If you have any questions or concerns about our return policy or need assistance with your return, please feel free to contact our dedicated customer support team.
If you have any feedback or suggestions for us, please do not hesitate to reach out. We hope you enjoy your Fuego dance sneakers!
At Revamb store, we strive to provide our valued customers with the highest quality products and services. If you've purchased Fuego dance sneakers from our store and find the need to return them, please read our return policy below for a smooth and hassle-free process.
1. Eligibility for Returns:
- You have 14 days from the date of delivery to initiate a return.
- The dance sneakers must be in their original, unused condition with all original tags, labels, and packaging intact.
2. Return Process:
- To initiate a return, please contact our customer support team at (see contact us page). We will provide you with a Return Authorization (RA) number and further instructions.
- Please securely package the dance sneakers in their original packaging and include a copy of your order confirmation or packing slip along with the RA number.
3. Return Fees:
- A return fee of €10 per returned item will be deducted from your refund (shipping cost are not included and will be calculated after the return request is received), except in the case of returns for items with manufacturing damages. We believe in providing the best customer service and will promptly address any such issues with no additional cost to you.
4. Return Shipping:
- We will provide you with a shipping label and the shipping costs are on us. You just need print the shipping label, attached it on the outer box and ship it back to us.
5. Refund Process:
- Once we receive and inspect your returned items, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
6. Exchanges:
- Yes! within the 14-day return period, we will help you with any exchange.
7. Contact Us:
- If you have any questions or concerns about our return policy or need assistance with your return, please feel free to contact our dedicated customer support team.
If you have any feedback or suggestions for us, please do not hesitate to reach out. We hope you enjoy your Fuego dance sneakers!